After graduating from the University of Wales (UK) with a BSc in Business Administration, Sarah joined BT where she worked for eight years.

While at BT, Sarah was responsible for developing and implementing large-scale culture change programmes within Customer Service.  She also worked on the design and implementation of internal communication strategies, focusing on the importance of two-way communication within the organisation, through use of intranet and the internet.

Sarah currently lives in Sydney, Australia where she acts as the Australia and Asia representative for Nicholson McBride Fisher on global programmes.

As well as her BSc in Business Administration from the University of Wales (UK), Sarah also has a Diploma in Performance Coaching from Newcastle College (UK) and recently completed a foundation course in Positive Psychology through Pennsylvania University (USA).